About us
Who We Are
Top End Two Ways Services Inc (TETWS) is an Indigenous governed and led organisation based in the Top End, working alongside communities to support strong, healthy, and self-determined futures. Grounded in First Nations leadership, cultural knowledge, and two-ways learning, TETWS operates with accountability to the communities it serves.
Our Vision
At Top End Two Ways Services Inc, we help create a foundation for strong, healthy, and self-determined communities across the Top End.
Top End Two Ways Services Inc is a proud, Indigenous governed and led organisation.
Balanced for Care and Compliance
Our Values
Respect
We value all people for their lived experience and self-worth.
Two-ways learning
We learn as we share knowledge.
Self-determination
We promote self-determination as a human right.
Deep listening
We actively listen and respond to local community needs and goals.
Traditional heritage
We celebrate and integrate traditional knowledge and learning.
Acknowledgement of Country
We respect and honour First Nations Elders past and present as the Traditional Custodians of the lands and waters where we live, learn, and work.
We acknowledge the stories, traditions, and living cultures of Aboriginal and Torres Strait Islander peoples on this land and commit to building a stronger future together.
We embrace and promote community resilience and strength.
Who We Are
It is enshrined in the Constitution of Top End Two Ways Services Inc that the organisation is led by an Indigenous Chairperson and that the Governance Committee comprises a minimum of 51% Indigenous members. This foundational commitment ensures that First Nations voices, perspectives, and self-determination are central to decision-making processes.
As of June 2025, the Board reflects this commitment in practice, with 80% First Nations representation, reinforcing accountability to the communities TETWS serves.
Practical. Respectful. Impactful.
"Training that strengthens teams, meets obligations, and puts care at the centre."
The Logo and Colours
The blue symbolises the vital role water plays in the lives of our communities.
The ochre honours deep connections to the earth and the land.
The Dragonfly
The dragonfly represents transformation, self-discovery, and flexibility through its life cycle. Born in water as a larva, it grows wings, leaves the water, and takes to the sky.
In the Top End, the dragonfly heralds the changing of the seasons and represents hope and infinite possibilities.
At Top End Two Ways Services Inc, the dragonfly symbol inspires transformation and hope, encouraging individuals and communities to recognise their potential and the possibilities ahead.
The Dragonfly
• Unity and harmony – representing balance and interconnectedness within community.
• Growth and development – reflecting stages of life and learning.
• Creativity – symbolising the process of idea, development, and realisation.
• Cultural significance – representing ancestors, present generations, and future generations.
Business Sustainability
Top End Two Ways Services Inc is committed to responsible financial stewardship to ensure long-term organisational stability and continuity of services for community. Key practices include:
• DFSV basics and coercive control
• Recognising signs of DFV
• NT and national support services
• Suitable for all staff
Quality Management and Continuous Improvement
Top End Two Ways Services Inc is committed to delivering high-quality, culturally safe services. Policies and procedures maintain a strong participant focus, including feedback mechanisms, confidentiality, safety, data collection, and grievance management.
Continuous improvement is a shared responsibility across the organisation, supported by participant feedback, stakeholder input, and data-informed review processes.
Cultural Protocols
Principle of Fair Remuneration
Top End Two Ways Services Inc upholds the principle that First Nations people are fairly and consistently remunerated for sharing cultural knowledge and participating in stewardship activities, including Welcome to Country, cultural performances, artistic contributions, cultural advice, facilitation, and mentorship
Indigenous Cultural and Intellectual Property
Indigenous Cultural and Intellectual Property refers to the rights of Aboriginal and Torres Strait Islander peoples to protect and control their cultural heritage.
Indigenous Knowledge Systems
Indigenous knowledge systems are place-based, intergenerational, dynamic, and holistic, integrating environmental, social, spiritual, and scientific knowledge
Legal Context
These rights are recognised under Article 31(1) of the United Nations Declaration on the Rights of Indigenous Peoples, endorsed by Australia in 2009.
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Let’s Work Together
If you’re ready to create a safer, more supportive workplace, we’re here to help.
Get in touch today to learn more about our sessions or tailor something to your team.